Shipping policy
At Rompershomper, we aim to process and ship your order as quickly and safely as possible.
Order Processing
Orders are usually processed within 1–3 business days after order confirmation. Orders placed on Sundays or public holidays may be processed on the next working day.
Delivery Time
Delivery time may vary depending on your location and courier availability. Most orders are delivered within 5–8 business days after dispatch.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before payment. Any free shipping offers, if available, will be applied automatically at checkout.
Order Tracking
Once your order is shipped, tracking details will be shared with you through email, SMS, or WhatsApp where available.
Delivery Address
Please make sure your shipping address and contact number are correct while placing the order. Rompershomper will not be responsible for delays or failed delivery caused by incorrect or incomplete address details.
Delivery Delays
Delivery may sometimes be delayed due to courier issues, weather conditions, public holidays, high order volume, or other situations beyond our control.
Damaged or Missing Package
If your package arrives damaged or if you face any delivery-related issue, please contact us within 24 hours of delivery with your order details and images of the package.
For shipping-related support, you can contact us at rompershomper@gmail.com.